Introducing our webinar on how generative artificial intelligence (AI) will impact enterprise architecture, William from BCG began by explaining how AI has evolved over the years:
1956: Artificial Intelligence - the pursuit of machines that can replicate or exceed human intelligence
1997: Machine Learning - allowing AI to process existing data to derive insights and make accurate decisions and predictions
2017: Deep Learning - advanced machine learning using neural networks
2021: Generative AI - using deep learning to create text, visuals, and audio from existing data
2022: ChatGPT - a generative AI with a chat interface, allowing users to type questions and receive answers
One thing that's clear from the above is how quickly things are progressing. Not just generative AI, but the potential applications of it, are developing at pace.
Generative AI systems like ChatGPT ingest huge amounts of data from various sources, primarily the internet, in order to learn how language and imagery work. You can then enter a prompt, such as a question or description, and the AI will generate an original, unique response that is similar to other human responses to those prompts.
In other words, you can ask ChatGPT to explain quantum mechanics to you in a very simple way, or draw a tree, or create a recipe for cookies. The AI can then immediately generate the answers, images, or information that you need.
William explained that the greatest change in our thinking that generative AI will bring about is the need to manage an evolving system. Generative AI continues to learn from new information and the successful content it generates, meaning it will continue to evolve in ways we can't predict.
Rather than discovering a challenge for your organization and building a solution to that problem, generative AI is a self-actualized tool that will adapt itself to support your business needs, perhaps faster than you can understand them.
Leveraging ChatGPT is less like driving a car where you want it to go, and more like breaking in a horse. While we must adapt to a loss in complete control, a horse may see and avoid hazards in the road that we ourselves would have missed.
Of course, while there is an advantage to the pro-active capabilities of generative artificial intelligence (AI), there is also risk. Generative AI can only predict the most likely response to a prompt, it cannot confirm the validity of the answer.
Occasionally, generative AI platforms have been known to 'hallucinate', creating answers to questions that simply sound plausible, but are not, in fact, correct. To avoid this, we must build in guardrails and monitoring systems to protect users from misinformation.
To do this, as well as to leverage generative AI in general, enterprise architects need to rapidly adapt their way of thinking and working. From new programming languages developed for AI, to completely AI-driven architecture models, there's no doubt that enterprise architects will have to learn new skills to survive.
Here, William referenced the new LeanIX Meta Model, which acts as a template for our customers to use to create an optimal enterprise architecture. Our latest Meta Model includes a map of where AI can fit into your IT landscape.
Enterprise architecture is one of the industries that will benefit the most from the support of generative artificial intelligence (AI) tools. William cited five key areas where AI can support enterprise architects:
The key here is time. With AI as your co-pilot, you can delegate simple tasks, communication, and quality checks, and concentrate on the tasks that create real value for your organization. Yet, this is just one of the potential uses for AI.
Generative artificial intelligence (AI) can act as a co-pilot for enterprise architects in taking on simple tasks, but there are two other capabilities that enterprise architecture can leverage, according to William. It can ease ingestion and become a polyglot.
AI can automate information crowdsourcing, both internally and externally. In addition, AI can then validate that information, improve data quality, and help to collate it for you.
So, what will the enterprise architecture of the future be like? To William, enterprise architecture will become an IT control tower, providing a coherent, up-to-date, unified view of the current state of the business and IT, and then evolving both using a scenario-based approach.
These future enterprise architects will be empowered by generative artificial intelligence (AI), which will perform key tasks under the architect's direction. AI will ease ingestion, act as a polyglot, and assist as a co-pilot, but the architect will always remain in control.
Governing the IT landscape, enterprise architects will also look at application modernization and leveraging innovation. As such, they will be the ones driving the AI transformation of other business capabilities.
The enterprise architecture function should, therefore, be the first department in your organization to embrace AI innovation, and become a champion for AI use across your business. From there, enterprise architects will become more important than ever as the people bringing AI innovation to your IT landscape.
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